Lag in Location Processing

Incident Report for FourKites

Resolved

This incident has been resolved.
Posted Mar 20, 2024 - 20:14 UTC

Update

The Lag is decreasing, there will be a higher processing time for the checkcalls while the lag completely decreases
Posted Mar 20, 2024 - 18:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 20, 2024 - 17:24 UTC

Investigating

We are currently investigating this issue.
Posted Mar 20, 2024 - 15:51 UTC
This incident affected: Shipments (FTL Tracking, LTL Tracking, Parcel Tracking, Courier Tracking, Ocean Tracking, Air Tracking, Rail Tracking).