Fourkites App is down, Loads are not visible

Incident Report for FourKites

Resolved

This incident has been resolved.
Posted Sep 18, 2023 - 16:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2023 - 14:55 UTC

Investigating

We are currently investigating this issue.
Posted Sep 18, 2023 - 14:16 UTC
This incident affected: Full Truck Load (Shipment Creation, CarrierLink, ETA Calculation, Tracking Quality, Add-on Products, Insights, Callbacks) and LTL/Courier/Parcel (Shipment Creation).